At bright health, we brought together the brightest minds from the health care industry and consumer technology and together we created bright health: Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Insurance Customer Journey Map Template in 2020 Journey ©bright health | all content on this site copyrighted. Bright health customer service . We're available monday to friday, 23 hours a day. A new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Org level planning is tasked. Our commitment to bright health members liberty’s concierge style customer service: The customer service manager is also responsible for supervising, guiding, and directing office staff and those who provide direct client services. Our faq section answers common questions about getting started with bright healthcare....